TERMS OF SERVICE.
THE SALON
Please check you have selected the correct salon when booking and call us on 01913874395 if you need to make any changes to your reservation. We operate salons in Low Fell (Gateshead), Blaydon (Gateshead) and Chester le Street (County Durham).
BOOKING, REARRANGING OR CANCELLING YOUR APPOINTMENT
You can view and manage your appointments on our website or if you would prefer to speak to somebody, you can call your local salon.
Call Low Fell 01914313684
Call Jesmond 01914313684
Call Chester le Street 01913874395
Call Blaydon 01914146783
We take payment when booking reservations either online, over the telephone or within the salon. This payment is to secure your reservation. If you need to rearrange or cancel your reservation, please let us know at least 24-hours before the appointment start time so we can offer that reservation to another client. If you need to rearrange or cancel your appointment within 24-hours of your appointment, we may need to pass on the cost of that missed appointment.
PRICES
All of our prices are quoted based on the estimated time needed to carry out the services. All quotations are based on the following assumptions.
dogs are average size for their breed
their coat is in good condition
they are regularly styled
they enjoy the styling process.
From time to time we may need to allocate more time to carry out the booked services to a high standard. Once these occasions we may need to charge you more than you are excepting to pay, we will always contact you first.
PRIVACY
For details on how we process your data please view our privacy policy and CCTV policy
Last updated 27th November 2023.